Bt8 Privacy Policy – Data Protection for Malaysian Players

Bt8 takes the privacy of every Malaysian player seriously. Whether you're playing slots, betting on the Malaysia Super League, sitting at a live baccarat table, or making a deposit via Touch 'n Go eWallet, you are entrusting us with your personal information. That trust is not something we take lightly.

This Privacy Policy ("Policy") clearly and transparently explains how bt8 collects, uses, stores, protects and — under very limited circumstances — shares your personal data. It also outlines the full rights you hold over that information and how to exercise them.

Bt8 is the data controller for all personal information collected through the bt8-jit.com platform and all related services. This means we are responsible for ensuring your data is handled to the highest applicable privacy protection standards.

This policy is written in plain language to ensure Malaysian players genuinely understand their rights — not just a lengthy document left unread. bt8 believes transparency is the foundation of trust, and we have nothing to hide in our relationship with our players.

Bt8 only collects data that is strictly necessary to provide a safe, fair, and quality service. We do not collect data excessively or for purposes not stated herein. The following are the categories of data bt8 collects, along with the purpose of each:

Bt8 also collects data automatically when you use the platform — including server log data, session information and technical cookie data. This information is used solely to ensure the platform runs reliably, securely and quickly for all Malaysian users.

Every piece of data bt8 collects has a clear and legitimate purpose. bt8 uses your personal data solely for the following purposes:

• Account management: Creating, maintaining and securing your bt8 account — including the registration process, login, security settings and identity verification.
• Transaction processing: Processes deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay and FPX, and withdrawals to the bank account or e-wallet registered in your name.
• Gaming service provision: Running slots, live baccarat, Poker, football Sports Betting, cricket, and all other games offered by bt8 in a fair and transparent manner.
• Security and fraud prevention: Detecting suspicious activity, preventing unauthorised access, identifying and investigating fraud, and maintaining the integrity of the bt8 platform.
• Service communications: Sending you important notifications relating to your account, transactions, policy updates and relevant security information via email or in-platform alerts.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and to ensure self-control tools such as deposit limits and session breaks function effectively.
• Legal compliance: To fulfil applicable legal obligations in Malaysia, including Anti-Money Laundering (AML) requirements, Know Your Customer (KYC) requirements and any court orders or requests from legitimate authorities.
• Platform improvements: Analysing aggregated, anonymised usage data to understand how players use the bt8 platform and to make meaningful improvements.

Bt8 does not use your personal data for any third-party marketing purposes, external targeted advertising, or activities unrelated to the provision of bt8's services to you.

Bt8 does not sell, rent or share your personal data with third parties for marketing or commercial purposes. Full stop. However, in the course of operating the platform, bt8 may need to share data with a limited and selected category of third parties in the following circumstances:

• Payment gateway providers: bt8 works with payment service providers that process your Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX transactions. Transaction information is shared solely to enable payments to be processed securely. All such providers are bound by strict confidentiality agreements and their own data security standards.
• Technical infrastructure provider: The servers, databases and cloud computing infrastructure used by bt8 may be operated by certified third-party providers. These providers act as data processors under bt8's direction and are not permitted to use your data for their own purposes.
• Authorities and regulatory bodies: bt8 may be required to disclose certain data to Malaysian authorities — including law enforcement bodies, courts, or regulatory agencies — where a valid legal obligation exists to do so. bt8 will notify you of any such request unless prohibited by law from doing so.
• Independent auditors: Independent audit firms engaged by bt8 to verify RNG fairness and best-practice compliance may need access to certain technical data — but not players' personal data — in the course of their audit work.

Protecting your personal data is a top technical priority for the bt8 team. We implement multiple layers of protection to keep your data secure at every stage:

• 256-bit SSL encryption: All communications between your browser or application and bt8's servers are encrypted using the latest TLS/SSL protocols. This means that even if someone were to intercept data in transit, they would be unable to read it without the appropriate decryption key.
• Data encryption at rest: Sensitive data stored in bt8's databases — including passwords and identity information — is encrypted or hashed using appropriate algorithms. Your password cannot be read in its original form by anyone, including bt8 staff.
• Internal access controls: Access to players' personal data within bt8's internal systems is strictly restricted on a need-to-know basis. Only staff with a legitimate operational requirement may access specific data categories, and all access is logged and monitored.
• 24/7 threat monitoring: bt8's security monitoring system operates around the clock to detect intrusion attempts, unusual login activity or any system anomalies that may indicate a security threat.
• Regular security testing: bt8 conducts regular penetration testing and security reviews by independent experts to identify and address any vulnerabilities before they can be exploited.
• Incident response plan: bt8 has clear procedures in place to handle any data breach — including notifying affected players within a reasonable timeframe if their data is compromised as a result of a security incident.

While bt8 takes all reasonable steps to protect your data, no security system can guarantee absolute, one-hundred-percent protection in a digital environment. bt8 continually works to strengthen its security posture in line with evolving cyber threats.

Bt8 uses cookies and similar tracking technologies to ensure the platform operates correctly and to deliver a smooth experience for users. The following are the types of cookies bt8 uses:

• Essential cookies (required): Required for core platform functionality — including maintaining your login session, storing security settings and ensuring transactions run smoothly. Without these, the bt8 platform will not function properly. These cookies cannot be disabled.
• Functional cookies: Saves your preferences such as display language, favourite table settings and other display options for a smoother return experience. You may opt out of these cookies, though doing so may affect your user experience.
• Analytics cookies: Collects aggregated, anonymised information about how players use the bt8 platform — such as the most visited pages, time spent and navigation paths. This helps the bt8 team understand how to improve the platform.
• Security cookies: Helps bt8 identify suspicious activity, prevent fraud and protect your account from unauthorised access by verifying your login sessions.

You can manage cookie settings through your web browser's preferences. Please note that disabling certain cookies may affect how the bt8 platform functions. For guidance on managing cookies in your specific browser, refer to that browser's help documentation.

Bt8 does not retain your personal data for longer than is necessary for the purposes stated in this Policy. Retention periods vary according to data type and applicable legal requirements:

• Active account data: For as long as your bt8 account remains active, bt8 retains all data associated with the account in order to deliver its services effectively.
• Financial transaction data: Records of deposit, withdrawal, and betting transactions are retained for a minimum of seven (7) years from the transaction date to meet applicable Malaysian accounting and AML compliance requirements.
• Security logs: Access logs and security activity logs are retained for twelve (12) months to support security incident investigations when required.
• Data after account closure: Once an account is closed at the player's request, bt8 will delete or anonymise personal data that is no longer required within ninety (90) days. Data that must be retained for legal compliance purposes will be kept in a locked form and accessible only for compliance purposes.

If you would like to know more about the retention period for a specific data category, or wish to request the deletion of your personal data that is no longer required for legal compliance purposes, you may contact the bt8 team at support@bt8-jit.com.

As a bt8 player, you have the following rights regarding the personal data bt8 holds about you. All requests can be submitted to support@bt8-jit.com and will be processed within thirty (30) business days:

The bt8 platform is intended solely for individuals aged 18 and above. bt8 does not knowingly collect personal data from individuals under the age of 18. Should bt8 discover that personal data has been collected from a minor without appropriate age verification, bt8 will take immediate steps to delete that information and close the associated account.

Parents or guardians who suspect that a minor in their care has registered for or is using the bt8 platform are required to contact bt8 immediately at support@bt8-jit.com or via live chat. bt8 will investigate and take appropriate action within 24 hours.

As an additional precautionary measure, bt8 uses an age verification system during registration and reserves the right to request identification documents to confirm age before any financial transaction is permitted.

Bt8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in privacy practices, legal requirements, or new platform features. When significant changes are made, bt8 will inform you through the following means:

• In-platform notifications on bt8 will appear the first time you log in after the changes take effect.
• A notification email to the address registered with your bt8 account, providing a summary of the key changes.
• Updating the "Last Updated" date at the top of this Privacy Policy on the bt8-jit.com platform.

It is your responsibility to review this Privacy Policy periodically. Your continued use of the bt8 platform after any changes to this Privacy Policy take effect will be considered your acceptance of the updated policy.